{"id":20923,"date":"2021-02-13T19:35:26","date_gmt":"2021-02-13T16:35:26","guid":{"rendered":"https:\/\/blog.polyurethan.ru\/?p=20923"},"modified":"2021-02-13T19:35:27","modified_gmt":"2021-02-13T16:35:27","slug":"garantie-et-retours","status":"publish","type":"post","link":"https:\/\/blog.polyurethan.ru\/en\/2021\/02\/13\/garantie-et-retours\/","title":{"rendered":"Garantie et retours"},"content":{"rendered":"\n<p>Garantie et retours des articles achet\u00e9s sur notre boutique en ligne.<\/p>\n\n\n\n<p>Si vous voulez retourner pour remboursement un produit que nous avons fabriqu\u00e9 et que vous l\u2019avez achet\u00e9 d\u2019un magasin revendeur tierce-partie, vous devez le retourner au revendeur aupr\u00e8s duquel l\u2019achat a \u00e9t\u00e9 effectu\u00e9 selon sa politique de retours.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><u>Politique de reprise et de remboursement des produits de haute qualit\u00e9 :<\/u><\/strong><\/h3>\n\n\n\n<p>Nous proposons la reprise de la plupart des articles (\u00e0 l\u2019exception des commandes individuelles) dans un d\u00e9lai de 7 jours suivant la r\u00e9ception de leur livraison. Le produit devra imp\u00e9rativement \u00eatre encore \u00e0 l\u2019\u00e9tat neuf. Si l\u2019article a \u00e9t\u00e9 utilis\u00e9, nous serons au regret de ne pouvoir vous le rembourser.<br>Si le motif du retour n\u2019est pas la cons\u00e9quence de notre erreur, l\u2019acheteur accepte la pleine charge et responsabilit\u00e9 de tous les frais d\u2019exp\u00e9dition. Le co\u00fbt de livraison de l\u2019article retourn\u00e9 sera d\u00e9duit de votre remboursement. Le montant d\u00e9duit sera \u00e9quivalent \u00e0 notre co\u00fbt standard d\u2019exp\u00e9dition pour ce produit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><u>Politique de retour et de remboursement des produits d\u00e9fectueux:<\/u><\/strong><\/h3>\n\n\n\n<p>Nous offrons une garantie de 12 mois pour l\u2019ensemble des produits achet\u00e9s sur notre boutique en ligne. En cas de d\u00e9tection d\u2019un quelconque d\u00e9faut lors de cette p\u00e9riode, les produits d\u00e9fectueux peuvent \u00eatre<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>remplac\u00e9s par des articles identiques ou similaires<\/li><li>Au cas o\u00f9 le remplacement ne serait pas possible ou au cas o\u00f9 l\u2019acheteur refuserait le remplacement, le co\u00fbt total serait rembours\u00e9 \u00e0 l\u2019acheteur.<\/li><\/ul>\n\n\n\n<p>Nous sommes responsables des frais de retour et r\u00e9exp\u00e9dition, \u00e0 l\u2019exception des cas list\u00e9s ci-dessous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><u>La garantie n\u2019est pas applicable en cas de:<\/u><\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>dommages caus\u00e9s par des accidents de la route ou utilisation incorrecte<\/li><li>installation impropre<\/li><li>d\u2019expiration de la p\u00e9riode de garantie<\/li><\/ul>\n\n\n\n<p><strong>Nota!<\/strong><\/p>\n\n\n\n<p>Veuillez nous indiquer la raison du retour avant que TOUT retour ne nous soit adress\u00e9 et ne nous adressez pas le moindre colis avant d\u2019obtenir confirmation d\u2019un n\u00e9cessaire retour. Dans le cas contraire, nous n\u2019accepterons pas de retour. Quelle que soit la raison du retour, les documents suivants certifiant l\u2019achat sont n\u00e9cessaires:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Une explication \u00e9crite du d\u00e9faut revendiqu\u00e9.<\/li><li>La facture originale d\u2019achat de LLC &#8220;Polyurethan&#8221;<\/li><li>Si vous avez re\u00e7u un article abim\u00e9, d\u00e9fectueux ou incorrect, merci, de nous adresser des photos en tant que preuves.<\/li><\/ul>\n\n\n\n<p>Le remboursement sera effectu\u00e9 selon la m\u00eame m\u00e9thode de paiement que celle utilis\u00e9e pour la commande. Les remboursements sont effectu\u00e9s dans un d\u00e9lai de 10 jours suivant la r\u00e9ception de votre retour ainsi que l\u2019ensemble des informations n\u00e9cessaires au remboursement.<\/p>\n\n\n\n<p>Si vous avez le moindre probl\u00e8me avec nos produits au-del\u00e0 de la date limite de retour, merci de nous contacter et nous ferons de notre mieux pour solutionner si possible votre souci.<\/p>\n\n\n\n<p><strong><u>Colis perdus ou produits abim\u00e9s durant le transport:<\/u><\/strong><br>Si un colis est perdu ou mal orient\u00e9 du fait d\u2019une adresse incorrectement saisie, l\u2019acheteur en accepte la pleine responsabilit\u00e9 y compris l\u2019ensemble des frais de livraison. Toutes les r\u00e9clamations concernant la perte ou le dommage des marchandises doit \u00eatre effectu\u00e9es par le client directement aupr\u00e8s du transporteur.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Garantie et retours des articles achet\u00e9s sur notre boutique en ligne. Si vous voulez retourner pour remboursement un produit que nous avons fabriqu\u00e9 et que&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[235,253],"tags":[240,255],"class_list":["post-20923","post","type-post","status-publish","format-standard","hentry","category-for-foreign-clients","category-garantija-i-vozvrat-perevody","tag-francuzskij","tag-garantija-i-vozvrat"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["ru","en","es"],"languages":{"ru":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie et retours - Polyurethane blog<\/title>\n<meta name=\"description\" content=\"Garantie et retours des articles achet\u00e9s sur notre boutique en ligne. 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