{"id":1461,"date":"2019-09-24T08:51:06","date_gmt":"2019-09-24T05:51:06","guid":{"rendered":"http:\/\/blog.polyurethan.ru\/?p=1461"},"modified":"2023-09-11T13:15:43","modified_gmt":"2023-09-11T10:15:43","slug":"guarantee","status":"publish","type":"post","link":"https:\/\/blog.polyurethan.ru\/es\/2019\/09\/24\/guarantee\/","title":{"rendered":"La garant\u00eda y la devoluci\u00f3n de los productos comprados en nuestra tienda en l\u00ednea"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p> <strong>Para devolver o sustituir los productos dir\u00edjase al lugar donde lo hab\u00eda comprado.<\/strong><br>La garant\u00eda y la devoluci\u00f3n de los productos comprados en nuestra tienda en l\u00ednea <\/p><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>La devoluci\u00f3n del producto de alta calidad<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"> El Comprador tiene derecho a renunciar el producto entregado (excepto al producto a la medida individual) dentro de los 7 (siete) d\u00edas desde el momento de la recepci\u00f3n de los productos. Se podr\u00e1 devolver los productos al Vendedor en caso de que se conserven su inegridad comercial, sus par\u00e1metros de uso, los documentos que acreditan el hecho de la compra al Comprador.<br>El importe pagado deber\u00e1 ser reembolsado dentro de 10 diez d\u00edas a partir de la recepci\u00f3n del producto por la tienda en l\u00ednea con la declaraci\u00f3n escrita sobre la causa de la devoluci\u00f3n. Si la devoluci\u00f3n no sea la causa de nuestro error durante la elecci\u00f3n de las piezas de recambio para los autom\u00f3viles o por la informaci\u00f3n incorrecta en la p\u00e1gina web sobre el uso del producto, El Comprador deber\u00e1 reembolsar los gastos de transportaci\u00f3n. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>La Devoluci\u00f3n de la mercanc\u00eda defectuosa<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"> Se establecer\u00e1 un per\u00edodo de garant\u00eda a nuestros productos de 12 (doce) meses.&nbsp;Si en el producto se manifiesta un defecto oculto dentro del per\u00edodo indicado, el Comprador tendr\u00e1 derecho a sustituir el producto defectuoso al producto id\u00e9ntico o a culquier otro con el recuento del precio o devolver el producto y cobrar el dinero despu\u00e9s de que los empleados hayan estudiado los documentos y lo hayan aprobado.<br>Si se manifiestan los defectos, le rogamos enviarnos las fotos de las piezas defectuosas.En la mayor\u00eda de los casos las fotos son suficientes para tomar la decisi\u00f3n de sustituir o devolver el precio del producto. En los casos litigiosos es probable que haya que devolver los productos para el peritaje.<br>Si los expertos detectan que las causas del fallo no hayan sido por los defectos ocultos de fabricac\u00f3n, sino por otras causas que no asume el Vendedor (mire el punto 3), el precio del producto no estar\u00e1 sujeto a la devoluci\u00f3n, sino el Comprador se lo devolver\u00e1 asumiendo todos los gastos de la transportaci\u00f3n. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>La garant\u00eda no se aplica en los siguientes casos:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>El da\u00f1o hecho a las piezas en el accidente de tr\u00e1fico o el uso indebido<\/li><li>Los da\u00f1os causados por la instalaci\u00f3n incorrecta<\/li><li>El desgaste de explotaci\u00f3n que supera el per\u00edodo de la garant\u00eda.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>OJO!<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se ruega notificarnos de su intenci\u00f3n de devolver el producto antes de enviarlo. Todos las devoluciones deber\u00e1n ser acompa\u00f1adas con la declaraci\u00f3n escrita en cualquier forma, se\u00f1ale el motivo de la devoluci\u00f3n (independientemente de la causa de la devoluci\u00f3n y est\u00e1n sujetos a la aprobaci\u00f3n previa. En el caso del incumplimiento de las condiciones del env\u00edo (el env\u00edo no fue acordado antes et c.), no aceptaremos las reclamaciones en este caso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Con independencia del motivo de la devoluci\u00f3n es necesario proporcionarnos la siguiente informaci\u00f3n y documentaci\u00f3n: la informaci\u00f3n del pedido (la fecha, el n\u00famero), la declaraci\u00f3n que se\u00f1ale el motivo de la devoluci\u00f3n, en el caso de la detecci\u00f3n de defectos-las fotos de productos defectuosos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El precio pagado por el producto excepto los gastos de la tienda en l\u00ednea de la entrega del lugar de destino del Comprador del producto devuelto se devolver\u00e1 del mismo modo de pago que efectu\u00f3 el Comprador al pagar por el pedido. El dinero se devolver\u00e1 en 10 d\u00edas laborables a partir de que El vendedor haya recibido el producto y los requisitos para transferir el dinero (por completo).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si alg\u00fan defecto oculto de nuestro producto aparezca despu\u00e9s del vencimiento del plazo de garant\u00eda o si tiene alg\u00fan problema con nuestro producto, le rogamos que se ponga en contacto con nosotros para el asesoramiento t\u00e9cnico.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para devolver o sustituir los productos dir\u00edjase al lugar donde lo hab\u00eda comprado.La garant\u00eda y la devoluci\u00f3n de los productos comprados en nuestra tienda en&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[255],"class_list":["post-1461","post","type-post","status-publish","format-standard","hentry","category-pu-parthners","tag-garantija-i-vozvrat"],"translation":{"provider":"WPGlobus","version":"3.0.5","language":"es","enabled_languages":["ru","en","es"],"languages":{"ru":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false},"es":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0413\u0430\u0440\u0430\u043d\u0442\u0438\u044f \u043d\u0430 \u0442\u043e\u0432\u0430\u0440 \u043f\u0440\u0438 \u043f\u043e\u043a\u0443\u043f\u043a\u0435 \u0432 \u043c\u0430\u0433\u0430\u0437\u0438\u043d\u0435 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